Frequently Asked Questions

Occupational Therapy is a way of helping children and young people reach their potential and achieve as much independence as possible in everyday activities at home, in school and in the community.

As specialist Occupational Therapists, we will assess your child, put a programme in place and set goals which are regularly reviewed.

Up to the age of 24, we can help children and young people overcome sensory physical and emotional difficulties and cope with new situations so that they can make the most of their abilities and surroundings.

We will ask you to complete and return a pre-assessment questionnaire to help us fully understand your concerns and your child’s difficulties. Following this, our face-to-face assessment session lasts approximately 1.5-2 hours.

We may also ask your permission to send a questionnaire to your child’s teacher or to observe your child at school to fully understand your child’s abilities and everyday performance.

We aim to complete our report within three weeks of assessment. If you are working to specific deadlines, we can accommodate these.

See My Child to find out what’s involved once we have had our initial free consultation over the phone.

Therapy sessions will differ for each child and can range from advice to programmes where we see your child every month or specific treatment which is usually in 10 week blocks. It depends on your child’s needs.

We can usually offer you an appointment very quickly – generally within 2 weeks.

This depends on your insurer. We recommend contacting your insurance provider to find out whether any occupational therapy costs are covered.

Our costs depend on the specific support that is required.

  • For families we equally divide assessment and treatment package payments over a number of months
  • For the education sector, we provide assessments and weekly, monthly and termly interventions usually on an annual or biannual agreed contract
  • For Case Managers and Solicitors, we provide Initial Needs Assessments, specific interventions/ treatment and specific reviews e.g. Motability, wheelchairs and housing adaptation support
  • For Post-Settlement, we provide specialised packages

We are always open to discuss your requirements and happy to cater for individual needs.

We understand that sometimes circumstances change, and we are sympathetic to this.

For cancellations up to two working days before your appointment, there is no charge.

For cancellations one day before your appointment, 50% of the fee will be charged.

Cancellation or failure to attend on the day of appointment will result in the full fee being charged.

Sensory processing influences the way your child concentrates, co-ordinates and joins in, at home, in school and out and about in the community.

For many children, sensory integration develops in the course of ordinary childhood activities. When it does not develop as efficiently as it should, the result is that a child may experience problems in learning, development and behaviour.
We will assess these difficulties and find ways to support your child in receiving, processing and making sense of information from the world around them.

Your child will receive a tailored treatment programme incorporating the most appropriate techniques and tools to overcome those difficulties.

Learn more about Sensory Integration.

For any other questions, please call us on 01664 567917 or get in touch Contact.

Your child’s skills will be reviewed in specific areas:

  • sensory processing skills – how your child understands and behaviourally responds to the outside world through their senses: touch, taste, hearing, seeing, feeling, balancing, knowing where they are
  • co-ordination skills – posture, upper movements, using their arms and legs together through functional activity
  • self-care skills – getting dressed, using a knife and fork, eating, grooming
  • play skills – taking turns, sharing, recreational activities
  • school skills – handwriting, perception and praxis skills

This helps us to tailor a programme that’s exactly right for your child and will make a positive difference to their life.

No, you don’t need a referral letter to see one of our Specialist Occupational Therapists.

While many GPs and Case Managers choose us to help support children in their care, you can approach us directly, and we will be happy to arrange an appointment. If you’re in any doubt, call us for a chat.

Again, we will discuss this with you. You are very welcome to attend and we would prefer this. Some parents, however, find their child behaves differently when they are present and therefore choose not to sit in on the assessment. However, for treatment we do believe parental involvement is key to a child, helping to support their exploration and develop their skills.



COVID-19 Update

During these uncertain times, we are keen to keep you up-to-date with our service provision, which as you can appreciate is changing daily.

For reassurance CTS have set up a ‘Best Practice’ policy to ensure all our Occupational Therapists and Office Staff are working to the highest standard at all times; where ever we are based in the UK.

We are currently NOT seeing families at our designated CTS Clinics conforming to the recent request 23rd March 2020 @ 2030hrs from our government and NHS.

CTS are wanting to reassure you that we are highly committed to you and your child’s OT needs are cared for. We appreciate a lot of our families and service users are vulnerable and many have EHCP’s in place. As a service this requires us to ensure we continue to safeguard and meet the welfare needs of our service users effectively.

We are now providing alternative therapy to continue to support children, families and in some cases parents. We are using your appointment times and making contact via phone calls, conference calls, emails, Zoom and or Skype to support Telehealth Interventions.

Letters are being sent out to all our service users to reassure our commitment.

Please be reassured that all staff are taking every precaution to support our country in preventing the spread of this virus.

Please continue to check this site and our Facebook page for the latest updates. Alternatively call us on: 01664 567917.

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